Frequently Asked Questions
How does ScoreRx work?We use telemedicine technology to provide a discreet, convenient, and affordable way for men to receive erectile dysfunction treatment from a U.S. Licensed physician. All without leaving the comfort of your couch. After you complete a healthcare questionnaire and provide a recent blood pressure reading, our physicians will determine if you’re a candidate for E.D. medication.
Why do I need to know my blood pressure to get an E.D. prescription?Your blood pressure is an important part of determining whether it’s safe for you to take E.D. medication. It can be dangerous to take E.D. medication if your blood pressure is above or below a certain value.
To complete a comprehensive medical history during your online visit, you need to enter your most recent blood pressure reading within the last 6 months. If you haven’t had your blood pressure taken within the last 6 months, you can get a free blood pressure reading at thousands of locations across the country.
Do you offer a money-back guarantee?Absolutely! We offer a 100% iron-clad, no hassle 90-day money back guarantee so you can order with complete confidence. We have very few requests for refunds. If for some reason you don't like ScoreRx, no problem, we give you all your money back and we part friends.
How does my order ship?Your pills will be shipped in a nondescript padded envelope to ensure your privacy. Orders are shipped within 24 hours, six days a week.
White round pill
Sildenafil is the active ingredient in Viagra. It is made by several different manufacturers as a basic treatment for E.D. It's the tried and true solution for men need a little help and have a more predictable sex life.
You’ll find out about the results of your diagnosis, and confirm your order, within 24 hours of completing the visit.
Are your clinicians in the U.S.?Yes, our clinicians are all U.S. licensed. This is required by law.
Who are the ScoreRx Clinicians?All ScoreRx clinicians are U.S. licensed and U.S.-based physicians. All of our clinicians are board-certified, and per U.S. law, they work in the state for which they prescribe.
What states does ScoreRx serve?ScoreRx serves the following states: CA, CO, CT, FL, GA, IL, IN, IA, KS, KY, ME, MA, MI, MO, MT, NE, NY, NC, OH, OK, PA, RI, TN, TX, VT, VA, WA, WI, WY.
How are prescriptions sent to the pharmacy?If your prescription is approved after the physician consultation, it is sent electronically to our pharmacy using HIPPA compliant encrypted software.
Do I need an existing prescription to place an order?You do not need an existing prescription. One of our US-licensed physicians will review your answers to determine whether the prescription you’re ordering is appropriate for you. Once approved, payment will be processed and the prescription will be sent to our pharmacy and shipped directly to you.
Is there a processing fee or consultation fee?In many cases, ScoreRx does not charge a consultation or processing fee if we fulfill your prescription. Physician consultation and prescription processing costs by our pharmacy are included in the price of your prescription. We do everything possible to keep these costs to a minimum and pass the savings on to you.
May I place an order for someone else?No, the patient must complete the online diagnostic medical assessment. Our system collects a complete patient medical history in order for our Physicians to make a diagnosis and to prescribe a treatment and it needs to be obtained directly from the patient.
May I have my prescription filled at another pharmacy?Yes, you may choose to have your prescription filled at another pharmacy at any time; however, there will be a $75.00 processing fee. In most cases at ScoreRx, the cost of physician consultation and prescription processing by our pharmacy is built into the cost of the medicine. When a customer chooses to have their prescription filled elsewhere, we must separate those costs.
What form of payment can I use?We accept all credit cards, debit cards and prepaid cards.
Can I use health insurance for this online visit?No. At this time we require payment at the time of service. Forms of acceptable payment are listed in the answer above.
*Visits by phone are available in almost all states
*Our technology allows us to identify you without the need for you to upload a government ID like a driver's license or passport. Our system is able to accurately identify you with the need for these forms of identification being required.
Information on this website is provided for informational purposes only and is not intended as a substitute for the advice provided by your physician or other healthcare professional. You should not use the information on this website for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. ScoreRx-affiliated physician practices are independently owned and operated by licensed physicians who provide services utilizing the ScoreRx telehealth platform.
If you are interested in a prescription product, ScoreRx.com will assist in setting up a visit for you with an independent physician who will evaluate whether or not you are an appropriate candidate for the prescription product and if appropriate, may write you a prescription for the product which you can fill at the pharmacy of your choice.
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